Work With Me
Three ways to engage, depending on where you are and what you need.
Customer Insight & Journey Strategy
4-6 Weeks
Understand what drives people to commit, where they hesitate or drop off and what keeps them coming back.
Through customer research, data, personas and journey mapping, I identify the motivations, friction points and opportunities that can improve conversion and retention.
Ideal for: Organizations that need to understand what’s really happening before deciding what to change.
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Growth Strategy & Implementation
6-12 months
Turn customer insight into action.
I build and guide a growth strategy across the full customer journey, from attracting the right people through enrollment, engagement and retention. Depending on what the research shows, that may include messaging, marketing, customer experience, processes, measurement and AI-enabled improvements.
Ideal for: Organizations ready to improve growth across the full customer journey, not simply generate more leads.
Strategic Growth Advisory
Ongoing Retainer
Keep your growth strategy grounded in what customers need and what the data shows.
I work with leadership to set priorities, evaluate opportunities, guide teams and partners and measure what is driving enrollment, engagement and retention.
Ideal for: Organizations with people who can execute but need senior-level strategy, customer insight and direction.
Let's Talk
Not sure where to start? A free 30-minute conversation is often all it takes to get clarity.