top of page

Growth starts with understanding

why people commit.

I help enrollment, registration and membership-driven organizations turn customer insight into more people saying yes and coming back.

60%

Enrollment increase, Adelphi University

$3.4M

Revenue growth from conference attendance, Cardiovascular Research Foundation

105%

Email conversion increase, Madison Square Garden

52%

Year-over-year revenue growth, No Limit Ninja

CUSTOMER INSIGHTS • JOURNEY STRATEGY • ENROLLMENT & RETENTION • DATA-DRIVEN GROWTH •

What I Bring

01 / INSIGHT

Customer Intelligence

Understand what motivates people to enroll, register, join and return through customer research, behavioral insight and data.

1.png

02 / JOURNEY

Customer Journey Strategy
14.png

Map the path from interest to commitment to identify friction, drop-off points and opportunities to improve the experience.

03 / GROWTH

20.png
Growth Strategy

Turn customer insight into a focused growth strategy that attracts the right people, increases conversion and strengthens retention.

04 / MEASUREMENT

17.png
Measurable Results

Build KPIs and reporting tied to enrollment, retention and revenue so you know what is driving growth.

Ready to grow?

Not sure where to start? Tell me what's on your mind and we'll figure out if there's a fit.

CUSTOMER INSIGHTS • JOURNEY STRATEGY • ENROLLMENT & RETENTION • DATA-DRIVEN GROWTH •

bottom of page